Reviews

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I couldn't have been more pleased with the service I received 6 months ago when I got an air and heating furnace tune-up by Patrick at Mech Pros. A substantial earthquake hit the Bay Area recently but I was out of town and didn't feel it. When I returned home, I couldn't figure out why my heater wasn't working. On the phone, Paul helped me reset the earthquake tripper and ran me through the steps to reset my furnace so I could get the heat working again in my 57 degree house. I told my neighbor how helpful Mech Pros had been and he said.....they just earned themselves a new customer! 10 stars for you Mech Pro!

Lisa J

Thank you Thank you THANK YOU MechPros, you guys are the coolest! No pun intended...ok maybe so because I am feeling "laugh out loud" happy with the mini split ac heat pump that these folks got running in my garage today so my elderly mom can now comfortably go out there to wash and dry her clothes. Paul the owner is as detailed oriented as he is friendly and believe me, he is very much into doing things as near to perfect as possible. Clearly an expert in his field and willing to take time to share his expertise with a curious customer like myself. The same can be said for his staff, professional, knowledgeable, and friendly. I am so grateful for the work they did that I got a handful of business cards from them
to share with neighbors and friends because good work deserves more work and MechPros are the Pros that get the work done right.

L B.

Quick response from my initial request.
Patrick was on time, polite, clean, knowledgeable and efficient. Good explanation of problem and resolution.
Quick follow-up and part installation. I would use MechPros again.

Susan P.

Concord, CA

Highly recommend Mechpros. Jeff and Chevy did a great job replacing my old A/C for a new one. Very professional, knowledgeable, efficient and good people.

Andres V.

Concord, CA

What a wonderful company! From Katie (who did the intake) to Paul (the owner) who got my mom's house serviced on the same day to Jeff (the technician) who fixed mom's A/C!! It's not often you can call a company for service and end up getting a same-day repair. This company provided 5 PLUS star service and the icing on the cake was just how nice and upbeat everyone was. I found them on Yelp and I believe that a family-owned business (Which they are) gives so much more personal service and attention to their customers. MechPros is definitely that company! If you are needing your A/C fixed and don't want to suffer in the heat, call them soon!!

Diane A.

It was a pleasure in dealing with Kate and Paul. They're very responsive and professional. I've saved their contact for future reference.

Steve Y.

Concord, CA

My AC unit stopped working in the middle of the summer heat. I contacted several companies and none were as responsive as Mechpros! They were even able to come out the same day! This was a huge relief in this 100+ degree weather. The owner Paul was very kind and was able to set up a tech to come out in a couple of hours. The technician that came out was very knowledgeable and honest. He was able to quickly assess the issue and come up with a solution. He quickly replace my units failing capacitor for a reasonable price or $350. I am happy with the professionalism and expertise of this business. I will definitely be doing business with them again and would highly recommend them!

Matt S.

San Rafael, CA

Yesterday noontime my tenant with 3 children called me to say her household air conditioning was not working and it was supposed to be over 103 degrees that day. I spoke with Kate and she said she'd try to help us. Next thing I know I get a phone message from my tenant thanking me for the wonderful job and communications of Paul in fixing their unit and enabling the cool air to circulate at their dinner time!
Thank you great people at MechPros!!!

Bob E.

Lafayette, CA

Paul came early in fact. He was quick and professional. Great personality , explained everything to us! We will be referring him to family and friends.

Janet G.

Pittsburg, CA

Highly recommend this company!! So happy with their service, literally writing review as soon as my A/C got fixed. Not only I've got a quick response from Paul, he came out early next morning to diagnose the problem. Kate(from center) even called me to inform where he was coming to my place. He was very professional, down to earth and honest for confronting what issue might cause the problem, tried to utilize the unit as much as possible instead of getting new one. He also gave us heads up for what may need to repair in future, but again, never obligate to do so right away. I found them through Yelp, couldn't be any more happier!!! I'm so glad I've found a heating & A/C Company who wouldn't just rip off $$, but truly care for solving the issue with warm heart. Thank You Thank You!!

Sunny Y.

Walnut Creek, CA

I am a huge fan of the MechPros team. When we began looking for quotes from installers, the owner (Paul) was the most interested in solving our specific heating/cooling problems (as opposed to just pushing product on us) than any other vendor.

Their service was incredible, and every team member that worked on our project was helpful, friendly, and knowledgeable. After the original install - unfortunately - our Trane thermostat died on us (only 2 months after the initial install), and this was during a rough heat wave.
Fortunately, we didn't have to wait any more than 1 day for Paul to send over a team member to fix the problem. Shout out to Chevy for being so quick with the fix and getting us back up and running!

Andrew F.

San Jose, CA